FAQ

How can I pay?

1Payment methods
We offer a range of payment options. Paypal, Applepay, Visa, Mastercard or American Express. If you don't have any of these payment methods please get in touch via email to [email protected] . We understand how frustrating it is if you are unable to pay for an item you want. We do accept Bank transfer. Please get in touch directly for those details.

Where is my order?

1Which Postal Carriers do you use?
Everyone! We at My-Shop.online don't discriminate. Depending on your country of residence we will use local Postal carriers to deliver your items in the quickest time possible.
2How can I track my order?
To track your order please enter your tracking code into the search bar on this page:- https://my-shop.online/track-order/ There it should display where your Shipment is in terms of delivery stages.
3Delivery Times
Delivery times will vary depending where you are located in the world. We offer FREE Shipping worldwide. Usually taking between 12-14 working days from time of dispatch to delivery of Shipment.

Item size

1Will this item be in my size?
See size chart in the product description

Returns

1Returns
As part of our customer Satisfaction we will accept returns for items bought within 30 days of purchase so long as the item has not been worn, damaged, dis-coloured or in any other sense used and in its original packaging as sold. Should you want to return an item that fulfils these conditions please contact [email protected] including your order number for details of processing your return.
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